We are purposeful about our culture. We consider these descriptions of our culture a living document and last revised them in February 2018.

MISSION STATEMENT
We provide excellent, compassionate, evidence-based maternal-fetal care; teach current and future providers; and conduct research that improves the evidence on which our care is based.

VALUES/PRINCIPLES
Our values/principles are non-negotiable and pertain to all people in our practice. All are held accountable for behaving in keeping with these values/principles and also in keeping with our behavior norms. Our values/principles are:

  1. Community
  • Value the contributions of all members of the healthcare team
  • Optimize patient care transitions as our patients move through the health system
  • Embrace our role as leaders for the obstetric community within the State of Oklahoma
   2. Dedication
  • Commit to contributing to the group
  • Do the right thing, even if it’s the harder choice
  • Timely, professional, culturally-sensitive focus on customer service/patient experience
  • Intramural leadership (department, college, hospital)
  • Extramural leadership, including at the national level
  • Value others for their talents and contributions
  • Support group decisions
  • Take initiative to enhance process

   3. Excellence

  • Maintain board certification
  • Uniform clinical approach (develop, regularly update, and practice according to evidence-based guidelines)
  • Attention to education
    • Of patients
    • Of nurses
    • Of students
    • Of residents
    • Of fellows
    • Of community
  • Research (as pertinent per individual’s assignment)
   4. Respect
  • Value differences in others
  • Appreciate distinctive qualities in others
  • Accept the worth and dignity of others
  • Of others’ feelings
  • Be concerned for and nurture the growth and development of others
  • Understand that we are all at a different stage
  • Applies to patients, staff, colleagues, referring providers
    5. Joy
  • Value work/life balance
  • Tend to our emotional and physical well-being
  • Recognize that joy and enthusiasm are contagious; infect others with it
    6. Trust
  • Believe and have confidence in the integrity, reliability, and fairness
    • Of individuals
    • Of our strategic planning
    • Of our administration
  • Model integrity, inspiring others to always be honest and fair
  • Listen, follow through, and keep your word
  • Be able to rely on team/colleagues to do the right thing
  • Applies even when formal relationship ends


NORMS

***These behavior norms are our action plan to achieve our values/principles. They are non-negotiable expected behaviors.

  • No personal attacks
  • No defensiveness
  • Disagreements addressed ASAP
  • Deliver message to correct recipient
  • Open debate with respect; bring alternative views
  • Clear on commitment (“yes” or “no and here’s why”; not “I’ll try”)
  • One conversation (in meetings, with others outside our group)
  • If bring a problem, bring a solution
  • Group involvement in decision making
  • Upfront, honest, transparent
  • No meetings after the meeting
  • Be engaged
  • Be on time (fashionably late is no more than 3 minutes)
  • Regular social gatherings