Registration Information

The Patient Registration Department of OU Medical Center Edmond sincerely welcomes you as a patient. We are pleased that you have chosen to receive medical services from our facility. We are committed to making your hospital visit as comfortable and convenient as possible. The Registration Department has three points of entry which are located in the following areas:

Ambulatory Care Center Registration

The Ambulatory Care Center Registration department is located in the Ambulatory Care Center Pavilion at the north entrance to the hospital off of Bryant. The Ambulatory Care Pavilion entrance has an arched entryway and a circle drive out front. The registration desks are located on the left side of the reception area upon entering the building.

Emergency Room/Inpatient Registration

Emergency Room Registration/Inpatient Admitting ER Registration and Inpatient Admitting is located inside the Emergency Room entrance of the hospital that is located on the East side of the hospital off of Bryant. All Emergency Room patients must stop in the Triage area to be triaged by a nurse prior to registration.   After regular business hours, all scheduled patients (inpatient and outpatient) should report to the ER Registration department.


The ER is open 24 hours a day, seven days a week.  The telephone number is (405) 359-5561.  The fax number is (405) 359-5215.

REQUIREMENTS FOR ALL REGISTRATIONS:

Upon arrival in the Registration department, you will be asked to verify all demographic and insurance information. You will be required provide the following information:

  • Health insurance cards and information including address, telephone number, and policy number Photographic identification card 
  • A valid prescription or physician order for all tests 
  • Referral or authorization numbers, if required by your insurance 
  • A note giving "permission to treat" from a parent or legal guardian  if the minor will be unaccompanied by the responsible party.

You will also be required to sign the Conditions and Consent for Treatment form at the time of registration.

ADVANCED DIRECTIVES

Upon admission to OU Medical Center Edmond, each patient is given a brochure regarding medical advance directives. If you would like information before you arrive at the facility, please contact the Admitting office during regular business hours.

DEPOSITS/COPAYMENTS

Patients are responsible for all financial liabilities including co-payments, deductibles, and out-of-pocket expenses at the time of registration or at the time of discharge for emergency admissions. If the exact dollar amount has not been determined, you will be asked to pay the estimated amount and will be billed for the remainder.

PRE-REGISTRATION

Pre-registration is available to all scheduled patients prior to the date of service to expedite the check-in process. During the pre-registration process, all registration information is obtained over the telephone. When you arrive at the facility, you will be required to provide your insurance cards and sign the required forms before going to the department. Patients can pre-register for services by calling (405) 271-5549.

REGISTRATION DEPARTMENT CONTACTS

Amanda Gottshall, Patient Access Manager
Telephone: (405) 359-5506