Patient Rights and Responsibilities
OU Physicians is dedicated to providing you with the best in health care. Along with technical expertise, we want to provide you with a positive patient experience. We respect your rights as a patient and want you to understand your responsibility as a partner in your care. These rights may be exercised by all patients who may legally self-consent for care or other person authorized to act on the patient's behalf, and they accept these patient responsibilities as well.
You have the right to:
- Health care regardless of age, race, gender, religion, disability, national origin, or sexual orientation.
- Respect for personal dignity and privacy.
- Confidentiality of medical records: state and federal law forbids the release of your medical records without your written consent, except in specific situations where law requires OU Physicians to release information.
- Know the identity of the health care professional providing services.
- Expect diagnosis, prognosis, and method(s) of treatment to be explained clearly.
- Be informed about any risk of serious side effects.
- Participate in decisions involving your health care, including managing pain effectively.
- Know what alternatives exist for health care and treatment.
- Refuse medical care (except in specific situations as required by law).
- A second opinion.
- Know if treatment involves experimental or research protocols and the right to refuse participation.
- Express your concerns, if these rights have not been met.
You have the responsibility to:
- Keep appointments as scheduled, or notify us in advance if you are unable to do so.
- Provide, to the best of your knowledge, accurate information relating to health history and current health status.
- Cooperate in the treatment plan recommended by those primarily responsible for your care.
- Consult your medical care provider if your health problem doesn't follow the expected course.
- Accept personal responsibility for refusing treatment.
- Abide by the health center and clinic regulations and policies.
- Respect the rights of OU Physicians personnel, other patients and visitors.
- Ask adequate questions to ensure understanding of your health problem and treatment.
- Parents and guardians have the responsibility to ensure that your child follows the course of treatment.
- Recognize that you make decisions daily that impact your personal health and treatment.
- Accept financial responsibility for services received, and provide information necessary to obtain insurance, Medicare, Medicaid, or other third-party payments.
Note: If you believe that your patient rights have not been met, contact the clinic/nurse manager in the clinic at which you received care.